Privacy Policy for Cool Craft Creations
Last Updated: November 28, 2025
Cool Craft Creations (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide when making a purchase or contacting us, including:
- Name
- Email address
- Shipping/billing address
- Payment details (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and referring URLs
This information helps us improve website functionality and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide order updates and customer support
- Improve our products, services, and website
- Send promotional emails only if you opt in
- Detect and prevent fraudulent activity
3. How We Share Your Information
We do not sell your personal information.
We may share your information only with:
- Service providers (e.g., payment processors, shipping carriers) to fulfill your order
- Website analytics services to improve performance
- Legal authorities, but only if required by law
All third parties are required to keep your information confidential.
4. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Analyze site usage
- Improve your shopping experience
You can disable cookies in your browser settings, but some site features may not work properly.
5. Data Security
We take reasonable steps to protect your information from loss, misuse, unauthorized access, or disclosure.
Payment information is always processed securely through trusted third-party payment providers.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold
- Request corrections or deletion
- Opt out of marketing communications
- Request that we limit or stop processing your data
To exercise your rights, contact us at [email protected].
7. Children’s Privacy
Cool Craft Creations does not knowingly collect or store personal information from anyone under the age of 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date will always reflect the most recent version.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is used, contact us at:
Cool Craft Creations
Email: [email protected]