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Privacy policy


Privacy Policy for Cool Craft Creations
Last Updated: November 28, 2025

Cool Craft Creations (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide when making a purchase or contacting us, including:

  • Name
  • Email address
  • Shipping/billing address
  • Payment details (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and referring URLs

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide order updates and customer support
  • Improve our products, services, and website
  • Send promotional emails only if you opt in
  • Detect and prevent fraudulent activity

3. How We Share Your Information

We do not sell your personal information.

We may share your information only with:

  • Service providers (e.g., payment processors, shipping carriers) to fulfill your order
  • Website analytics services to improve performance
  • Legal authorities, but only if required by law

All third parties are required to keep your information confidential.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Analyze site usage
  • Improve your shopping experience

You can disable cookies in your browser settings, but some site features may not work properly.

5. Data Security

We take reasonable steps to protect your information from loss, misuse, unauthorized access, or disclosure.
Payment information is always processed securely through trusted third-party payment providers.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold
  • Request corrections or deletion
  • Opt out of marketing communications
  • Request that we limit or stop processing your data

To exercise your rights, contact us at [email protected].

7. Children’s Privacy

Cool Craft Creations does not knowingly collect or store personal information from anyone under the age of 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date will always reflect the most recent version.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, contact us at:

Cool Craft Creations
Email: [email protected]